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FAQs

Product

What's in a deck of cards?

Each deck contains the Career Beliefs Booklet and 40 Affirmation Cards.

How many affirmation cards are there?

There are 35 affirmation cards - 20 fulfilling career affirmations and 15 job search afffirmations - and 5 blank cards to write personalized affirmations.

Gifts

How do I gift a deck of cards?

Simply enter the information for the person you wish to gift a card to in the shipping information section and a deck will be mailed directly to them.

Note that when you buy one of our multiple decks (2, 3, or 4), all the decks will be shipped to one address.

Do you offer online E-Gift cards?

Yes, we do! We understand that our cards make beautiful gifts and we want your special someone to pick and choose how many decks or what bundle they want! E-Gift cards are the perfect gift to offer both flexibility and freedom to your loved ones! We offer E-Gift cards ranging from $10-100!

Can I hide prices from my recipient?

A receipt will only be available to you to view and/or download from your Accounts Page! Your recipient will only see an itemized list of products on their packing slip. In short - No, your special someone will not see what you paid!

Order

How do I cancel my order?

If you’ve changed your mind, we can try to help! Simply email us at support@hercareerdoctor.com as soon as possible. As long as your order hasn’t shipped, we’ll get that canceled for you!

How can I update my order?

If you need to modify your order, email us at support@hercareerdoctor.com as soon as possible and we’ll do what we can! Depending on how far along your order is in the processing queue, we might be able to accommodate your request.

When will my credit card be charged?

Payment on an order is processed at the time it is submitted for processing.

How can I correct my mailing address?

As long as your order hasn’t shipped, we can probably help! Email us at support@hercareerdoctor.com as soon as possible!


Orders that return to our facilities as being undeliverable as addressed by the carriers will be subject to an automatic refund (less shipping) issued back to the original form of payment within 7 business days of its return.

What forms of payment do you accept?

We accept, PayPal, Bank Debit/Credit Cards (Visa, MasterCard, American Express, and Discover) and Virtual options like Apple or Google Pay! We currently cannot accept multiple forms of payment except when you choose to redeem a product voucher and/or E-Gift Card.

Where can I check the status of my order?

Simply log into your Accounts page at www.mycareeraffirmations.com and check under Order History. All past and current orders will be detailed here, including the status of your order! If in doubt, email us at support@hercareerdoctor.com and one of our friendly agents will help look it up for you!

Shipping

How much does it cost to ship my order?

We currently offer a simple flat rate shipping fee of $4.90 to ship domestically (within the US) through USPS shipping! If you’re shopping internationally, you’ll be responsible for any incurred shipping costs based on our partnered couriers and their defined prices. While we strive to offer our customers the best prices, we currently have no control over international shipping costs - apologies if they appear unreasonable to you! Customers will be responsible for any duties or customs charges that may apply. Shipping internationally will vary, but you’ll find that automatically calculated at checkout.

How long does it take for my order to arrive?

Domestic orders are shipping through USPS, which typically takes 5-10 business days from the time your order is placed before it arrives at its destination!


Orders are shipped on Tuesdays and Fridays:
Orders placed before Monday at 10 am CST will be shipped on Tuesday

Orders placed before Thursday at 10 am CST will be shipped on Friday

International orders typically arrive within 1-4 weeks, which includes both the time it takes us to process the order in addition to its transit to you! Please note that during periods of high volume (New Collection launches, time sensitive holidays, etc.), customers may see a delay in both processing and transit times.

Can I ship orders to multiple addresses?

Customers are currently limited to one mailing address per order. If you need to ship to multiple individuals, please make sure to submit separate orders!

Returns & Refunds

Can I return my deck of cards?

In order to be eligible for a return and/or exchange, all products must remain unused and in a re-sellable condition, and must be initiated within 14 days of the delivery date. To begin an initiation process, simply email us at support@hercareerdoctor.com.

Please note that shipping costs are nonrefundable and customers will be responsible for the cost to ship items back to us. Upon your package’s return, you’ll be notified of any approved or rejected requests for a refund; in the event that you are approved for a refund, your refund will be processed back to the original form of payment within seven (7) business days. At this time, to protect the safety of both our staff and customers during a global pandemic, we are currently not accepting International returns.

We also reserve the right to reject any return and/or exchange that does not meet conditions outlined above. Please email us with any questions or concerns - we’re here to help!


E-Gift Card purchases and Subscription Candle Club Orders are not eligible for a requested return and/or refund.

I received a damaged product. What do I do?

Oh no! We’re sorry if you’ve received an incomplete order, but we’d love to help correct it right away! We will always review errors internally and find the best course of action from there. Email us at support@hercareerdoctor.com and we’ll be more than happy to help.